Tech. Sgt. Ma Gertudes Novem H. Custodio poses for a photo outside her office at Nellis Air Force Base, Nev., on July 28, 2009. Custodio is the head Patient Advocate for the 99th Medical Group that boasts a 95 percent satisfaction rate among clinic customers. The Patient Advocate office is open 0730-1630 Monday thru Friday and can be contacted via telephone at (702) 653-2201 or at DSN 348-2201. (U.S. Air Force Photo/Tech. Sgt. Michael R. Holzworth)
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