Base Open To: As of August 31, eligible beneficiaries may access the exchange, commissary, and FSS services (except the Warrior Fitness Center, the Club and ID Card Section) seven days a week.
Pharmacy Access: As of July 25, the Nellis Satellite Pharmacy will be open to eligible beneficiaries Saturdays and Sundays for prescription pickup. Prescriptions must be ordered no later than the Tuesday prior to desired weekend pickup.
A: The Nellis Air Force Base mission builds readiness for the entire U.S. Air Force. The conduct of the Weapons School, training Joint Terminal Air Controllers, facilitating Red and Green Flag exercises, and weapons system testing directly impacts our ability to be successful in current combat operations. Our work is essential to the continued defense of our Nation and we cannot stop moving forward.
However, mission tasks and operations have been prioritized. We’ve delayed numerous tests and routine events, and we’re focusing on modifying shifts to safely and smartly produce missions while adjusting to this new way of doing business.
Nellis AFB leadership continues to evaluate its operations in the context of this evolving public health concern, and we will adjust our operations as dictated by the situation.
A: As of September 4, 2020, Nellis Air Force Base is at Health Protection Condition (HPCON) Bravo as part of the phased reopening plan.
A. All beneficiaries may access the base, but the Warrior Fitness Center, ID Card Office and the Club remain limited to Active Duty, Dependents and Mission Essential Civilians.
A: Retiree and dependent ID cards with expiration dates between January 1, 2020 and August 31, 2020 will remain valid. This does not apply to children who are turning 21. The minimum age for all required ID card issuances has changed from 10 to 14 as well. Mobilized Reserves, including AND, and their eligible dependents, will continue to use the Reserve USID card to obtain Active Duty benefits. For secondary dependency information for incapacitated children, please visit https://www.dfas.mil/.
Common Access Cards (CACs) will not be re-issued earlier than 30-days of their expiration date. CACs will not be reissued to change information printed on the card, to include new ranks, or last name changes due to marriage or divorce. Department of Defense Civilian employees transferring between components will retain their existing CAC. CACs are issued by appointment only – please call 702-679-0295.
A: Please call ahead and verify prior to attending. This is an ever-evolving situation and previously-planned schedules may have shifted.
A: To protect operational security as we preserve the nation’s combat readiness, the Air Force and the other military services are only releasing total numbers of service members with COVID-19 across their respective service, not at individual bases.
Nellis Air Force Base continues to report cases through the Southern Nevada Health District, which in turn releases the aggregate number of cases for the Southern Nevada area. Those numbers may be found here: https://www.southernnevadahealthdistrict.org/coronavirus#cases.
A: Nellis Air Force Base is following Department of Defense Force Health Protection guidance and Centers for Disease Control and Prevention guidelines to avoid contracting or spreading respiratory illnesses like the flu or COVID-19. We have contingency plans in place and are taking steps to educate and safeguard our military and civilian personnel, family members and base communities in preventing wide spread outbreak.
Nellis Air Force Base personnel are following social distancing policies, strict hygiene, and sanitizing common use items. Anyone who has had direct contact with a COVID-19 patient, or anyone who is experiencing a fever with a cough or shortness of breath should seek medical care.
A: The Centers for Disease Control and Prevention has a guide on staying safe here: https://www.cdc.gov/coronavirus/2019-ncov/prepare/get-your-household-ready-for-COVID-19.html
A: Per the Secretary of Defense, and to the extent practical without significantly impacting mission, all individuals on Department of Defense property, installations, and facilities are required to wear cloth face coverings when they cannot maintain six feet of physical distance in public areas or work centers. This does not apply to personal residences on military installations.
As an interim measure, all personnel are encouraged to fashion face coverings from household items or common materials that can cover the nose and mouth area. Face coverings worn by uniformed military members should be conservative, professional, and in keeping with dignity and respect.
Face coverings are required to enter, shop, or work at the Commissary.
A: All personnel should stay home if they are feeling sick. Military personnel coordinate through the chain of command. Civilian and Contractor employees should follow prescribed processes. Commanders, supervisors and patients may call 702-653-CARE and press option 9 to be directed to a medical professional who can answer general questions related to the COVID-19 virus.
A: For patients who received the COVID-19/Coronavirus test at the Mike O'Callaghan Military Medical Center: Primary Care Providers will call members if the test is positive, and medical staff members will call members if the test is negative.
A: No – to ensure the safety of the CDC for all patrons, children should be kept home if someone in the household is sick.
Nellis AFB continues to follow Centers for Disease Control and Prevention guidelines, including implementing extensive sanitation standards, and we are committed to taking every measure possible to protect the health of Airmen and families.
A: There are numerous companies performing contracts for Nellis AFB. Some of these companies have already implemented their own internal procedures for social distancing. Contract personnel are a vital component of our mission and will carry on their respective functions until further notice. Questions specific to a contracted company’s policies during a public health event should be referred to that company.
Both banking locations on Nellis are open during the following hours of operation.
Armed Forces Bank: Monday through Friday, 9 a.m. to 4 p.m., Saturday 9 a.m. to 1 p.m.
One Nevada Credit Union: Monday through Friday, 9 a.m. to 5 p.m.
The Base Exchange is available to all authorized beneficiaries Monday - Saturday from 9-6 PM and Sunday from 10-6 PM.
Dining-in will be limited to 50% capacity.
Nellis Chapel services including sermons, homilies and messages will be delivered via Facebook and can be found by following @NellisChapel. For chaplain support, e-mail firstname.lastname@example.org.
Open to any children currently enrolled into child and youth programs. Note: The CDCs cannot accept children who are sick or who have been exposed to anyone who is sick or in quarantine (this includes parents/guardians, siblings, etc).
The 99th Medical Group established a hotline to address questions about COVID-19. TRICARE Beneficiaries may call 702-653-CARE and press option 9 to be directed to a medical professional. The hotline is open Mondays through Fridays from 6:30 a.m. to 4 p.m. The TRICARE Nurse Advice Line (NAL) is open 24/7 and can be reached at 1-800-TRICARE (874-2273). To ensure lines remain open for emergent medical concerns, please do not call other medical departments with questions about the virus.
The Warrior Fitness Center remains open for active-duty, Guard, Reserve, dependents and mission essential civilians.
All facilities are open to beneficiaries except the Warrior Fitness Center.
Common Access Cards (CAC) support is available by appointment only. Customers may schedule an appointment at www.nellislife.com/mpf. Walk-In CAC issues are processed on a case-by-case, urgent need basis.
Retiree and dependent ID cards with expiration dates between January 1, 2020 and June 30, 2021 will remain valid. This does not apply to children who are turning 21. The minimum age for all required ID card issuances has changed from 10 to 14 as well. Mobilized Reserves, including AND, and their eligible dependents, will continue to use the Reserve USID card to obtain Active Duty benefits. For secondary dependency information for incapacitated children, please visit https://www.dfas.mil/.
Common Access Cards (CACs) will not be re-issued earlier than 30-days of their expiration date. CACs will not be reissued to change information printed on the card, to include new ranks, or last name changes due to marriage or divorce. Department of Defense Civilian employees transferring between components will retain their existing CAC. CACs are issued by appointment only – please visit www.nellislife.com/mpf
The Legal Office will be closed until further notice for walk-in notaries, powers of attorney, and legal assistance are unavailable. If you are deploying and/or in need of emergency assistance, please email email@example.com.
If you already have a scheduled appointment, someone will reach out to you to reschedule it to a later date.
Click here to view the most current COVID-19 Resources Pamphlet.
The 99th Medical Group is facilitating limited appointments as required and prudent. Call 702-653-CARE if you need to be seen by your doctor or require medical advice.
Elective procedures are postponed 60 days beginning March 31. Click here for more information.
The medical center no longer permits visitors. Exceptions will be made for one legal guardian to accompany pediatric patients, one adult visitor for women in labor, and extenuating circumstances. All visitors must pass a health screening before entering the facility.
For assistance from the Military Personnel Flight, email the appropriate org box:
Retirements & Separations: 99FSS.FSMPD.Retirements@us.af.mil
Officer & Enlisted Promotions: firstname.lastname@example.org
Customer Service to include Passports: 99MPE.DPMC@us.af.mil
Force Management (Evals/SDAP/Duty Status/UIF & Adverse Actions, etc.): email@example.com
Patients with base access (active duty, active duty dependents and mission essential personnel) may request in person refills the same day at the Satellite Pharmacy. You can text or call you when the refill is ready if you sign up for pharmacy notifications when you request the refill.
The pharmacies may be reached at 702-653-2273, choose option 4. You may then choose option 1 for the Main pharmacy or option 2 for the Satellite pharmacy.
The Satellite Pharmacy will reopen July 25th, and will remain open for all beneficiaries on Saturdays and Sundays from 8 a.m. to 4 p.m. Refill prescriptions must be called in or transferred by 10 a.m. on the Tuesday prior to the weekend the prescription is to be picked up.
The Pharmacy refill line is 702-652-5359 or 800-237-8981. To transfer a prescription back to Nellis AFB Satellite Pharmacy, please have your retail pharmacy fax all prescription transfer information to 702-653-2755 or call 702-653-2273 Opt 4.
Patients with last names beginning with A-J should pick up their medications on Saturdays.
Patients with last names beginning K-Z should pick up their medications on Sunday.
The Satellite Pharmacy will provide 90 days worth of medication where federal, state and 99th MDG policies permit.
For information on how to get your prescription refilled elsewhere, please click here.
Nellis AFB local shuttle service suspended until further notice. Airmen who need to utilize the vanpool to get to and from Creech Air Force Base may continue to do so, but must plan to follow social distancing guidelines while riding. Airmen can expect to see charges on their vanpool credit cards, even if they aren’t using them, but those charges are temporary, and purely to ensure the rentals remain available to whoever may need to use them.
Please email support requests to firstname.lastname@example.org or email@example.com.
The VCC is open 0600 to 1800, Monday through Friday, closed weekends and holidays. Trusted traveler procedures remain unchanged for DoD ID cardholders.
Nellis AFB reports its COVID-19 cases through the Southern Nevada Health District. To avoid confusion, press releases below were accurate at the time of their publication but are not being updated.
Nellis AFB reverts to phase II of reopening
Public health emergency declared at Nellis, access restricted beginning April 6
Update: 7 Confirmed COVID-19 Cases at Nellis AFB
Update: 6 Confirmed COVID-19 Cases at Nellis AFB
Update: 4 Confirmed COVID-19 Cases at Nellis AFB
Confirmed COVID-19 case at Nellis AFB
Centers for Disease Control and Prevention
U.S. Department of Defense
Department of Health and Human Services
U.S Air Force