MEDICAL SERVICES
The 99th Medical Group is comprised of approximately 1400 personnel who are dedicated to providing preventive, emergency and acute care services for approximately 22,000 active-duty members and their dependents. Health care services are also provided directly or coordinated for over 40,000 retirees, their dependents or other eligible beneficiaries on a space-available basis.
Members of the 99th MDG host a 104-bed medical treatment facility in a joint venture project with the Department of Veterans Affairs. The Air Force provides executive oversight of the facility, staffs all outpatient activities and manages 47 of the beds for Department of Defense beneficiaries. The VA manages 57 beds and provides care for VA inpatients admitted from the hospital emergency room and the VA Ambulatory Care Center in Las Vegas, NV.
The Mike O'Callaghan Federal Medical Center (MOFMC) -- general information number (702) 653-2273 -- opened August 1994 and now provides the following services: aerospace medicine, allergy, anesthesia, audiology, blood bank services, cardiology, cardiopulmonary lab, dermatology, emergency services, endodontics, ENT, family advocacy, family practice, gastroenterology, general dentistry, general surgery, geriatrics, health promotions, immunizations, internal medicine, interventional CT, laboratory, mammography, MRI, neurology, nuclear medicine, nutritional medicine, obstetrics/gynecology, occupational medicine, ophthalmology, optometry, oral maxillofacial surgery, orthopedics, pain clinic, pastoral care, pathology, pediatrics, periodontics, pharmacy, physical exams, physical therapy, plastic surgery, podiatry, prosthodontics, psychiatry, psychology, public health, pulmonology, radiology, same day surgery, social work, substance abuse, ultrasound and urology.
You may also wish to view our list of providers.
APPOINTMENT SYSTEM
(702) 653-2273 (653-CARE)
The hospital has a centralized telephone appointment system.
Most hospital appointments are scheduled, cancelled and/or verified by calling 653-CARE (2273). This number will activate a voice system, which will direct you to the needed medical section. In some cases, you will need to dial the clinic directly, so please be prepared to write down the phone number given. Active-duty and TriCare Prime patients have priority in scheduling appointments. All other patients may call for a space-available appointment Monday through Friday beginning at 7 a.m.
Acute appointments are available for patients who need to be seen on an urgent, same-day basis but are not considered emergencies. We prefer active-duty members call for an appointment, as the primary care areas do not offer a group "sick call" style appointment.
Appointments with most subspecialty clinics require a referral.
TRICARE
Bldg 1305
TriCare Service Center -- 1-888-TRI-WEST (874-9378)
Health Benefits Advisors Help Line -- (702) 653-2078 or 653-2518 / 2223 / 2129 / 3254
TriCare is the Department of Defense health care program for active-duty and retired members of the uniformed services, their families, and survivors. The hospital TriCare office primary objectives are to familiarize everyone on all the TriCare options and benefits. TriCare is a managed-care system that offers a three tiered system of health care delivery choices which include TRICARE Prime, Extra and Standard. For information on these health choices or enrollments contact our office at 653-2129.
Your Rights and Responsibilities as a Patient
You have the right to review publicly reported facility quality measures. Please see the TRICARE flight or visit www.qualitycheck.org.
EMERGENCY SERVICES
702-653-2340 or 702-653-2344
Emergency services for all ages are available 24 hours a day. An emergency is defined as an acute illness or injury that may pose a threat to life, limb or eyesight; result in unreasonable pain or suffering; or requires immediate care or attention to ensure the best recovery possible. When someone develops signs and symptoms of a stroke, heart attack, or other life threatening emergency then 911 should be called, or the person should report immediately to the nearest emergency facility. If deemed medically appropriate, some patients will be taken to the nearest emergency department, instead of the Mike O'Callaghan Federal Medical Center.
The emergency department does not give medical advice over the phone, and if a person believes there is an emergency then 911 should be called, or they should report to a nearby emergency department.
VA beneficiaries may call the VA 24-hour Nursing Advice line at 1-877-252-4866 or the Call Center at (702) 791-9024 for assistance.
All patients will be assessed (triaged) as soon as possible on arrival to the Emergency Department. Based on the acuity/severity and type of illness some patients may be seen sooner than others. If medically appropriate, some patients may be referred for same day appointments to their enrolled primary clinic. As an affiliated teaching facility of the Uniformed Services University of the Health Sciences, patients may be evaluated by medical students and residents in addition to the emergency department staff providers as well.
Non-beneficiaries will have a medical screening examination performed, and if necessary will be transferred to a civilian facility for further needed care. After evaluation, if patients need continued inpatient care, they may be admitted. If there are specific services or specialist care needed that is unavailable at the MOFMC, then patients may be transferred to an appropriate civilian facility for continued care. The Emergency department staff will make all efforts to provide compassionate, timely care for all patients, regardless of the patient category (e.g. Tricare Prime, Tricare for Life, VA).
PRIMARY CARE MEDICAL SERVICES
Family Health Clinic (FHC)
Family Medicine Residency (FMR)
Internal Medicine
Pediatrics
(702) 653-2273 (653-CARE)
The Family Medicine Residency offers a broad range of services to people of all ages, as we strive to be your "personal medical home", both in the clinic or on the inpatient ward. Procedures offered include private obstetric care, minor skin surgery, colonoscopy, vasectomy, cardiac treadmill testing, and cervical colposcopy. We serve all non-flying active duty, retirees and dependents. We are staffed by Family Medicine training instructors, active duty/GS/contractor Family Physicians, physician assistants and nurse practitioners. We are actively growing in size and scope and look forward to serving you.
FMR offers care from 7:30 a.m. - 4 p.m. Mondays through Fridays. FMR is closed on all federal holidays and Weekends.
PHARMACY
(702) 653-3201
0700-1700, Monday through Friday
SATELLITE PHARMACY
4311 Carswell Ave, Bldg 340
(702) 653-2747
24-hour Refill Line -- (702) 652-5359 or 1-800-237-8981
0700-1700, Monday through Friday (Open at 1030 the 2nd Thursday of each month)
New hand-written prescriptions may be filled at the satellite pharmacy. Prescriptions from civilian providers will be filled if the medication is on the hospital's formulary - a listing of medication stocked.
Download the outpatient formulary, which is periodically updated.
Download the inpatient formulary, which is periodically updated.
Refills are available through a phone-in refill system and should be picked up at the drive through windows at the satellite pharmacy. Listen to the automated message for changes in hours of operation and other important pharmacy information.
VETERINARY SERVICES
4146 Mountain Home St
Appointments -- (702) 652-8836
0800-1500, Monday through Friday
The Nellis U.S. Army Veterinary Treatment Facility offers limited veterinary care for Active Duty, Retirees and their Dependents. Services available are vaccinations, prep for overseas travel, Health Certificates and other limited services.
This facility does not provide surgical services, boarding or grooming.
Pets are seen on appointment-basis only. We have a veterinarian here only 2-3 days a week. Payments can be made in the forms of cash, check, Visa or MasterCard.
DENTAL CLINIC
Hospital 2nd Floor
Clinic -- (702) 653-2600
General dentistry and selected specialty services are provided for active duty personnel. Routine appointments are made following an examination to determine the type and extent of care required. Periodic dental exams and cleanings are coordinated through unit monitors/schedulers. Members desiring exams or cleanings beyond that offered with the periodic exam may request these services through the clinic. Any treatment obtained from a civilian dentist, including elective care such as orthodontics, must be paid for by the member and coordinated with the clinic prior to initiating treatment.
Emergency dental care is defined as uncontrolled pain, bleeding, rapid swelling or significant trauma to the oralfacial structures. Immediate emergency care is available for all beneficiary categories. Patients wishing to be seen during sick call should call the appointment desk at 653-2600 to schedule an appointment. Walk-ins are not recommended, as they may have to wait until all scheduled sick call patients are seen. After duty hours, a dentist and technician are on call for consultation and management of dental emergencies. Patients must report to the emergency room during these times for initial triage and management by the medical staff.
Family Members and Retired Military Personnel
Family members and retirees receive treatment on a stand-by, space-available basis only (waiting in the clinic until a broken appointment or last minute cancellation occurs). Treatment will be limited to exams, cleanings and other single-procedure visits. Stand-by, space-available care has been significantly curtailed by DoD and Air Force policy and is extremely limited. Care guidelines are available at the clinic reception desk. Non-active duty members are encouraged to seek care in the private sector.
Active duty members are encouraged to enroll their families in the TriCare Active Duty Family Member Dental Plan to ensure routine and emergency treatment needs are provided through civilian sources. Enrollment in the dental plan is done through Customer Service at the Military Personnel Flight. Questions regarding the plan including information about participating dentists should be directed to the health benefits advisor at 653-2500.
MEDICAL READINESS FLIGHT
Bldg. 1305
(702) 653-2178
The Medical Readiness office is responsible for the development of plans and training programs for peacetime and wartime contingency operations and preparing the 99th Medical Group and its members to survive and function in a peacetime disaster or wartime environment. Medical Readiness training is conducted on the second Thursday of every month from 7 - 10 a.m. Training is comprised of disaster training, mobility training and Readiness Skills Verification. Training is also accomplished through base and hospital exercises, topic specific training and Combat Medical Readiness Team training sessions. All members of the 99th Medical Group will be assigned to a Disaster Response Team, a mobility team for an AEF pair (that may not necessarily assign them to a deployable mobility position) and an RSV team according to AFSC. All three areas of training will be accomplished once a quarter.
EDUCATION AND TRAINING FLIGHT
Bldg. 1305
(702) 653-3370
The Education and Training flight provides all life support/EMT/SABC Instructor training to the medical group and to the three wings and tenant units at Nellis. The flight tracks all training accomplished by the medical group to include hospital orientation/suicide prevention/OPSEC/annual training/nursing and non-nursing licenses. We also provide guidance on competency assessment/in-service training/age specific and job descriptions. The unit training manager provides assistance with formal training/CDC's/6-part folders and AFIT.
CANCER PROGRAM
Cancer Registry / SGSAHCR
2nd Floor (Inside the Dental Clinic)
Suite 1, Rooms 2528 and 2526
The purpose of our Cancer Program is to provide the highest quality of medical care and follow up for patients with cancer in the Mike O'Callaghan Federal Medical Center. We are developing measures to improve the quality and length of life for our patients with cancer. This will be accomplished through multidisciplinary approaches to early diagnosis, pre-treatment evaluation, staging, treatment and surveillance for recurrent and multiple primary cancers.
AEROSPACE MEDICINE
The 99th Aerospace Medicine Squadron consists of five flights:
· Bioenvironmental Engineering
· Flight Medicine (Flight and Operational Medicine Clinic, PHA/PIMR Center, Immunizations and PRP)
· Health Promotions (Health and Wellness Center)
· Optometry
· Public Health/Force Health Management
BIOENVIRONMENTAL ENGINEERING FLIGHT
6040 McGough Pkwy., Bldg. 825
(702) 653-3316
Gas Mask Fit Testing Walk-in Hours
0800-0900, Monday through Thursday
1500-1600, Tuesdays and Thursdays
The Bioenvironmental Engineering Flight provides industrial hygiene and radiation protection surveillance for industrial shops on base. The flight evaluates such hazards as noise, industrial chemical use, ionizing and non-ionizing radiation, biological hazards, ergonomics and indoor air quality. Bioenvironmental engineering professionals strive to ensure that commanders and supervisors provide their workers with a safe and healthful workplace. In addition, engineers monitor the quality of base drinking water.
FLIGHT MEDICINE FLIGHT
Flight and Operational Medicine Clinic
4311 Carswell Dr., Bldg 340
(702) 653-2766
Sick call hours for acute illness and Return to Fly Status are: Monday, Tuesday, Wednesday, Friday 0730 - 0800 and 1300 - 1330, Thursday 1300-1330 only.
Non-Acute and routine medical appointments can be made weekdays from 0800-1200 and 1330-1630 by calling Flight Medicine Clinic.
The Flight Medicine Clinic provides routine medical care to the base flying population and all members of the U.S. Air Force Air Demonstration Squadron. Personnel eligible for medical care include pilots, navigators, air traffic controllers, flight engineers, and all personnel holding a 1042 clearance.
After duty-hours, flyers should go to the MOFMC/Nellis emergency room. The flight surgeon on call will be notified of ER visits by flying personnel. Should a flyer be seen in any ER or outside of the MOFMC, it is their responsibility to notify the flight surgeon at the first Sick Call following the visit. Flyers may NOT fly until cleared by a flight surgeon after receiving treatment in the ER or from a provider outside the hospital.
PHA/PIMR Center
(702) 653-2197
The Preventive Health Assessment/Individual Medical Readiness Center provides care from 7 a.m. - 4 p.m. Mondays, Tuesdays, Thursdays and Fridays. Wednesdays, the center opens at 8:30 a.m.
The PIMR Center offers required annual preventive medical care to all non-flying Active Duty and Reserve beneficiaries. Appointments are scheduled through squadron Unit Health Monitors.
PIMR Center technicians review medical records, check vital signs and administer the general Preventive Health Assessment. They identify and coordinate required ancillary care such as immunizations and laboratory as well as needed examinations by a physician or occupational specialist.
Immunization Clinic
(702) 653-2410
0730-1700, Monday through Friday
The Immunization Clinic offers vaccines to all Active Duty, Retirees and Dependents from 2 months of age and up. This includes vaccines for deployment, work, school, and travel.
Some of the vaccines we offer have specific times that you may need to consider:
· Smallpox is given only on Tuesdays and Thursdays at 1500.
· Yellow Fever is given only on Fridays from 0800 - 0900.
· TB tests (PPD tests) are given every day but Thursdays; also please insure that you return to the clinic 48 - 72 hours after placement so that we can verify the results.
Personnel Reliability Program
(702) 653-3862/2910
What is PRP - The Personnel Reliability Program is a program in place to ensure the highest possible standards of individual reliability in personnel performing specialized duties with certain types of weapons.
Where is the PRP office located - The PRP office is currently located in the Public Health waiting area. Office hours are 7:30 a.m. - 4:30 p.m. Mondays through Fridays, except holidays and down days. For PRP matters after duty hours/weekends/holidays/down days, please contact the Emergency Room. The PRP cell phone number is (702) 289-0949, available 24 hours a day. The PRP office maintains the medical records for all personnel on PRP (99 ABW, 896 MUNS, 99 CES, 99 CS, 99 SFS, 99 SSS, 99 SFG). PRP sick-call hours are 8 - 9 a.m. in the Family Practice Clinic.
HEALTH PROMOTIONS FLIGHT
Health and Wellness Center
4349 Duffer Dr., Bldg. 340
Appointment and Information -- (702) 653-3375
The Health Promotions Flight is responsible for administering the Air Force Health Promotions Program. The objective is to furnish individuals with knowledge and skills that encourage healthy lifestyle behaviors. Services include tobacco cessation classes, fitness assessments, nutrition education, stress management, education on cardiovascular disease and cancer prevention. Classes are also provided to distribute the self-care book Taking Care of Yourself. All eligible beneficiaries and DoD civilians may participate in program services.
OPTOMETRY FLIGHT
Appointment Line -- (702) 653-CARE (2273)
Clinic -- (702) 653-3010
0730-1630, Monday through Friday
For routine eye appointments, everyone needs to call the central appointment line at 653-2273. The Optometry clinic front desk personnel will only schedule follow-up appointments. If you have had an eye examination within the past year and need to have an out-of-state driver's license form (for mail renewals) filled out or gas mask insets ordered, you can do this on a walk-in basis during normal duty hours.
PUBLIC HEALTH FLIGHT/FORCE HEALTH MANAGEMENT
Clinic -- (702) 653-3351
0730-1630, Monday through Friday
The Public Health Flight handles many diverse programs to ensure a healthy and fit Nellis community. Members of this flight perform inspections of Nellis' food establishments, provide screening for communicable diseases; and manage the base occupational health, rabies and tuberculosis screening programs. Public Health readiness ensures deploying members are medically cleared to deploy and provides education to reduce health risks at deployed locations. The Force Health Management section is responsible for determining physical standards for special duty assignments, retraining, TDY, PCS and worldwide service in general. Personnel needing assistance can schedule appointments through the Public Health main line.
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