Stop by the Referral Management Center (RMC) front desk once your provider has entered a referral for you and before you depart the clinic. This will permit the staff of the RMC to ensure the referral is visible to RMC staff and validate the contact information we will use to try to reach you.
Audiocare is the automated calling system that is programmed to contact patients to schedule in-house referrals. If the call to you goes to voicemail the automated machine leaves voicemail; to prompt you to call the RMC to schedule the specialty appointment.
External referrals: If the referral is for a specialty not available at the MOMMC you can follow the status of your authorization on-line at www.uhcmilitarywest.com. Using that site you can track not only authorizations but also review the status of your claim(s).
If you are tracking a network authorization please call UnitedHealthcare Military & Veterans at 1-877-988-WEST (1-877-988-9378) for updates on the status of the authorization.
Nellis Voting Assistance Office:Bldg. 312: Nellis Airman and Family Readiness Center 702 652-3327
Hours 7:30 a.m. to 4:30 p.m. Mon, Tues, Wed and Friday 7:30 a.m. to 2:30 p.m. Thursday
AFPC Voting Assistance Information:
Federal Assistance Program